The Grandstream UCM6304 is a versatile IP PBX system designed to deliver robust unified communication solutions for small to medium-sized businesses. It is part of Grandstream’s UCM series, which is known for providing comprehensive, high-quality communication features. Here’s a detailed look at the Grandstream UCM6304:
Key Features:
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Scalability:
- Users: Supports up to 300 users.
- Concurrent Calls: Handles up to 60 concurrent calls, making it suitable for moderate call volumes and business growth.
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Unified Communications:
- Integration: Provides voice, video, and data communication capabilities in one platform.
- Features: Includes SIP trunking, voicemail, email, and video conferencing, enabling a fully integrated communication experience.
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Advanced Call Management:
- Features: Offers advanced call handling features such as call routing, call forwarding, call recording, and auto-attendants.
- Interactive Voice Response (IVR): Supports IVR for efficient call management and routing.
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High-Quality Audio and Video:
- Codecs: Ensures high-quality audio and video communications through support for advanced codecs and technologies.
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Built-in Security:
- Encryption: Provides encryption for SIP and RTP to ensure secure communications.
- Security Measures: Includes protection against common VoIP threats and unauthorized access.
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Web-Based Management:
- Interface: Features a user-friendly web-based interface for easy setup, configuration, and ongoing management.
- Administrative Simplicity: Simplifies administrative tasks and reduces the need for extensive IT knowledge.
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Flexible Deployment:
- Options: Can be deployed on-premises or used in hybrid environments, providing flexibility based on business requirements.
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Integration Capabilities:
- CRM and ERP Integration: Supports integration with various CRM and ERP systems, facilitating streamlined workflows and data synchronization.
- Third-Party Applications: Compatible with a wide range of third-party applications and services.
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VoIP Protocol Support:
- Compatibility: Supports standard SIP protocols and various codecs, ensuring broad interoperability with VoIP devices and services.
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Cost-Effective:
- Value Proposition: Offers a comprehensive set of features at a competitive price, providing a cost-effective communication solution for businesses.